Virtual Assistant

Worldwide (remote)

Operations

Do you have a superpower for delivering 5-star customer service? Julia’s Violin Academy is looking for a Customer Support Manager who has a passion for helping others and seeing adults succeed in learning to play the violin. We are looking for someone that feels enthusiastic about spreading the joy of playing the violin and ensuring the members at Julia’s Violin Academy have a great learning experience. This role is far not just “ordinary customer service” – as an integral part of our team, you will play an important role in creating unforgettable interactions with our students.

Our mission is to find an amazing customer support manager and we are in search of someone dedicated to long-term collaboration. This opportunity is perfect for you if:

⭐️ You have a genuine love for Julia’s Violin Academy and enjoy engaging with students on Zoom to provide them with a 5-star experience.
⭐️ You are eager to learn new things, from learning a musical instrument to learning new skills within a job

⭐️ You are comfortable with working independenty from your own home
⭐️ You are pro-active, authentic, adaptable and capable of taking ownership of various tasks, meeting deadlines with ease.
⭐️ Your communication skills are amazing, you love making people smile 

If this sounds like you, please apply below!